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Refund policy

At Gentlemen Shoe, your satisfaction means everything to us. If you’re not fully happy with your purchase, we offer a simple and transparent refund process to make things right.

Eligibility for Refunds:

  • Refunds are available for items returned within 30 days of delivery.

  • Products must be unused, in original condition, and include all tags and packaging.

  • Sale or discounted items are not eligible for refunds unless they are defective or damaged.

  • Shipping fees are non-refundable unless the error was on our side.

Refund Process:

  • Once we receive and inspect your return, we’ll inform you about the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method within 7–10 business days.

Need Help?
📧 Email: onfootwearofficial@gmail.com
📞 Phone: +92 306 9248100